Woodkraft is a product of Scope Interior, a business registered in Ghana, based in Accra, Ghana ("Woodkraft", "we", "us"). Contact: support@woodkraftgh.com. These terms cover the Woodkraft software (the SketchUp extension and Woodkraft Desktop), the website, Woodkraft Cloud, and the supplier marketplace. By using any of them you agree to these terms.
These terms include, and should be read with:
- the Software Licence Agreement, for installing and using the Woodkraft software;
- the Acceptable Use Policy, the Disclaimer and the Copyright and Intellectual Property Policy;
- the Privacy Policy, Data Protection Policy and Cookies and Storage Policy;
- the Payments Policy and Refund and Returns Policy;
- for suppliers, the Supplier Agreement.
If they conflict, the more specific document applies to its subject: the Supplier Agreement for suppliers, the Software Licence Agreement for the software, then these terms.
1. Accounts
- You sign in with a one-time code sent to your email. Keep your email account secure: whoever controls it can sign in as you.
- Supplier staff and administrators must also use two-factor sign-in with an authenticator app.
- You must be at least 18, or have a parent's or guardian's permission, and give true details. You are responsible for what happens in your account. Tell us at once if you think someone else has used it.
2. Your licence to use Woodkraft
We grant you a personal, non-exclusive, non-transferable licence to install and use Woodkraft for your own work and business, as set out in full in the Software Licence Agreement. The free plan may be used without charge. Each plan's features need a paid period of that plan (or a higher one) or the trial. You may not resell, sublicense, copy for others, or decompile Woodkraft except where the law expressly allows it, and you may not remove notices or share licence keys with people outside your licence.
3. Woodkraft plans
Woodkraft has three plans: Workshop US$24 a month or US$240 a year, Professional US$59 a month or US$590 a year, and Enterprise US$249 a month or US$2,490 a year, charged in Ghana cedis. Each payment buys one period of the plan paid for; nothing is charged automatically. An Enterprise licence may be used on up to 10 computers of the same business; the other plans on one. New installations get 14 days of every feature free. See the Payments Policy and Refund and Returns Policy.
4. The supplier marketplace
- Woodkraft lets you see materials, hardware and prices from approved suppliers in Ghana, add them to your estimate, and order from them.
- Woodkraft runs the platform; the supplier sells you the goods. Your contract of sale is with the supplier, who is responsible for the goods, their quality, delivery, warranties and tax invoices.
- Suppliers set their own prices and stock. We check suppliers before they are listed and act on complaints, but we don't make or inspect the goods.
- Cut-to-size orders are made to the sizes in your cutting list. Check sizes, materials, grain direction and edge banding before you order.
5. Orders
- When you place an order, the price is fixed and the stock is held for you for 30 minutes while you pay.
- An order is confirmed only when Paystack confirms the payment. Messages or screenshots saying a payment was made are not confirmation.
- The supplier then accepts the order and updates its progress (cutting, edging, ready, dispatched, delivered), which you see in Woodkraft and by SMS and email.
- Pay only inside Woodkraft. Woodkraft and suppliers will never ask you to pay an order to a personal mobile money number or bank account. Payments made outside Woodkraft are not protected.
6. Acceptable use
The full rules are in the Acceptable Use Policy. In short, you must not: commit fraud or place fake orders; give false prices, stock or reviews; tamper with, probe or attack Woodkraft's security, licence system or servers; copy data from Woodkraft by automated means; use another person's account; or misuse anyone's personal data. We may suspend accounts that do.
7. Your work
Your models, jobs, quotes and files belong to you. The desktop apps process them on your computer; if you turn on cloud features, we store them only to provide those features. See the Privacy Policy.
8. Accuracy
Woodkraft calculates cut sizes, layouts, quantities, drawings, machining files and costs from the information you enter or draw and the prices suppliers publish. Check them before cutting, quoting or ordering. See the Disclaimer.
9. Suspension and ending
You may stop using Woodkraft at any time. We may suspend or close an account that breaks these terms, puts others at risk, or where the law requires it. We will tell you why unless the law or an investigation prevents it.
10. Warranty and liability
Woodkraft is provided "as is", to the extent the law allows. Our total liability for any claim is limited to the amount you paid Woodkraft in the 12 months before the claim. We are not liable for goods sold by suppliers, for indirect losses, lost profits, or wasted materials resulting from errors in input or use. Nothing in these terms limits rights you have under the law of Ghana that cannot be excluded.
11. Trademarks
Woodkraft and its logo belong to Scope Interior; see the Trademark and Brand Guidelines. SketchUp is a trademark of Trimble Inc. Brand names of boards and hardware belong to their owners and are used only to identify their products. Woodkraft is independent and not endorsed by them.
12. Indemnity
You agree to compensate Woodkraft for reasonable losses and costs, including legal fees, that arise from your breach of these terms, your content, your dealings with other users, or the projects you design, build or sell using Woodkraft.
13. Changes, law and disputes
We may update these terms; material changes are announced by email or in the app at least 14 days before they apply. These terms are governed by the laws of the Republic of Ghana. If something goes wrong, contact us first at support@woodkraftgh.com and we will try to resolve it within 14 days; otherwise the courts of Ghana have jurisdiction.
14. General
- Electronic agreement: you accept these terms electronically, which is binding under the Electronic Transactions Act, 2008 (Act 772).
- Whole agreement: these terms and the documents they include are the whole agreement between you and Woodkraft about their subject.
- Severability: if a court finds part of them unenforceable, the rest stays in force.
- No waiver: not enforcing a right now does not stop us enforcing it later.
- Assignment: you may not transfer your rights without our consent; we may transfer ours to a business that takes over Woodkraft, and will tell you.
- Events beyond control: neither side is liable for delays caused by events outside its reasonable control, such as power or network failures, natural disasters or government action.
- Notices: we send notices to your account email; you send them to support@woodkraftgh.com.