This agreement is between Scope Interior, trading as Woodkraft ("Woodkraft"), of Accra, Ghana, and the business that lists materials on Woodkraft (the "Supplier"). It applies together with the Terms of Use.
1. Joining
- The Supplier applies in Woodkraft and provides: its business registration, Tax Identification Number, the identity of its owner or director, its business address, and the bank or mobile money account to be paid into.
- Woodkraft checks the application and may approve or decline it. Only approved Suppliers are shown to customers.
- To be paid, the Supplier is set up as a Paystack subaccount and accepts Paystack's terms.
2. Plan and fees
- Woodkraft for Suppliers: the equivalent of US$50 a month, charged in Ghana cedis. The first month after approval is free. After that, pay by card or Apple Pay for 1, 3, 6 or 12 months at a time, or by card with automatic monthly renewal, which you can stop at any time in the dashboard. Paying early adds the months after the current end date.
- Commission: 2% of the value of each paid order, deducted automatically when the customer pays (see section 3).
- Woodkraft reminds the Supplier 5 days and 1 day before the plan ends. If it is not paid, the listing stays live for 7 more days, then pauses: customers can't see its prices or order. Its catalog, stock and orders are kept, and the listing returns as soon as payment is made.
- Fees may change with 30 days' written notice.
3. How money moves
Customers pay through Paystack. Paystack splits each payment: the Supplier's share goes directly to the Supplier's own account on Paystack's settlement schedule, and Woodkraft's commission goes to Woodkraft. Woodkraft does not hold the Supplier's money. Paystack's own fees are shown in the Supplier dashboard. Refunds on orders are taken from the Supplier's share.
4. Listings, prices and stock
- The Supplier keeps its products, prices, units (piece, pack or box) and stock accurate and current, and prices include VAT and levies where they apply.
- Every stock change is made through the Woodkraft dashboard or the Supplier's approved import, and is recorded with who made it. Faking stock or prices, or manipulating the record, is fraud.
- A price on a placed order cannot be changed.
5. Orders
- The Supplier is the seller and is responsible for the goods, cutting, edging, delivery, warranties, returns under the Refund and Returns Policy, and tax invoices.
- The Supplier accepts or declines a paid order within [4] business hours and keeps its progress up to date. A declined or cancelled order is refunded in full.
- The Supplier must not ask customers to pay outside Woodkraft for an order placed through it.
6. Staff and security
Each staff member has their own account with the right role and uses two-factor sign-in. The Supplier removes staff who leave, keeps devices secure, and tells Woodkraft within 24 hours of any suspected misuse of its account.
7. Customer data
The Supplier uses customers' details only to fulfil and support their orders and meet legal duties, keeps them secure, and does not use them for marketing without the customer's consent. Each party complies with the Data Protection Act, 2012 (Act 843). See the Data Protection Policy.
8. Content
The Supplier owns its logos, photos and descriptions, confirms it has the right to use them, and grants Woodkraft a non-exclusive, royalty-free licence to show them in Woodkraft and in marketing for as long as it is listed.
9. Insights
Woodkraft may give Suppliers demand insights: combined, anonymous figures on what Woodkraft users design and price. Insights never identify a person or another Supplier's sales.
10. Ending
Either party may end this agreement with 30 days' notice. Woodkraft may suspend a Supplier at once for fraud, serious complaints, or a security risk. After ending, the Supplier can export its data for 30 days; orders already paid are still fulfilled and refunded as required.
11. Liability and law
Woodkraft's total liability to the Supplier is limited to the fees the Supplier paid in the previous 12 months. Neither party is liable for indirect losses. This agreement is governed by the laws of the Republic of Ghana.